Answers to common support questions
on The Check Writing Partner
software are available here. Simply click on the given issue below
to read its corresponding answer.
Check Writer automatically tracks and assigns the
next check number to use. How ever if you physically alter this
number either in the Checking Account Information screen, during
selecting to print checks, or during entering an after the fact
check in provider history, duplicate check numbers could
The message "Invalid record declaration" comes up when the system
encounters data files in one version and the program in a different
version. This will come about when you upgrade from a prior version
and the conversion instructions were not followed correctly. Restore
your prior version and data files. Go into the old version and
verify the version number your are upgrading from (access help from
any module and click on "About Check Writer"). Read over and go thru
the conversion process again.
Once a provider ID is assigned, you cannot change it. If you wish
to assign a new ID, you will need to delete the current provider and
create a new provider. Remember all provider checks must be posted
to history prior to deleting the provider.
It could be that the provider or its related check history been
You will get this message if your programs trial period has
expired, or is about to expire. To remove this message and unlock
your program simply enter the emailed or faxed access code you
received from ON-Q Software Inc. as per your manual's instructions.